Open a conversation to view its case and take control.
CURRENT CASE—
Case state—
AI repliesOff
AI is off. A time-limited test on the authorised test phone requires approved answers, a guarded sender, a model, and a confirmed Iscalid monitor in this app.
SEND SAFETYNo send pending review.
EXCEPTION HANDOFFSeparate Meta alert number deferred. Iscalid can manually contact the owner; no automatic owner alert has been delivered.
Marking seen does not notify the owner or confirm an answer. Keep this conversation paused until its answer is checked.
CLOSED-APP PHONE ALERTSPush on this phone
Iscalid staff and the trader owner must each sign in on their own device and opt in. Lock-screen notices contain no customer text. Push-service acceptance is not phone delivery.
Sign in to check this phone.
Staff: not checked · Owner: not checked
After tapping Test, close this app and wait up to two minutes. Reopen it to confirm receipt. Iscalid still contacts the owner manually until both devices and a real exception have been verified.
